September Update for Visitors

Group of Flamingos at Birdland - photo credit - Cotswold House Photography

Everyone will have to pre-book online prior to arrival and there will be a cap on daily attendance.

We have put in place a series of additional guidelines to ensure everybody can enjoy their visit safely. 

Initially, Birdland’s indoor areas will not be open and there will be no daily talks or feeds.

This has been an incredibly challenging time for everyone and hopefully, we can offer a great experience for people to enjoy.

Following the Government update, from the 14th September, there is a now a limitation on meeting up with other people outside of your household to a maximum of 6. This is in order to protect everyone visiting and working at the park. Therefore to comply with this guidance you may not purchase tickets for more than 6 people if you are not from the same household. If you live in a household with more than 6 people, you can continue to book tickets and visit together. Tickets may be purchased for families/households larger than 6 who live together or are in the same support bubble. Whilst visiting the Park, families must still adhere to the social distancing guidelines in place. For more information please visit the Government website.


I have a season pass, do I need to book a space online?

There is no need to pre-book a space, you can turn up at one of the time slots for admission. 

Will the onsite toilets be open? 

Yes, the toilet facilities will be open and with an enhanced cleaning programme.

Will there be hand wash stations at the park? 

Yes, there will be hand sanitiser stations at the park.

Will staff be wearing masks? 

Staff members with close contact to visitors will be wearing masks.

Will the café be open?

The café will be open for takeaway food options which visitors can enjoy on the lawns or picnic benches around the park. All transactions with card only.

Will the gift shop be open? 

Yes, the gift shop will be open with numbers controlled for social distancing. Please all use card payments.

Are you accepting vouchers or Tesco Clubcard at this time?

Not at the moment, we will update visitors when this is possible again.

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